WIFI - Terms & Conditions

Heos provides guests, who are resident, with Free Wireless Internet Access, which is provided by means of a daily data allowance and is only valid at the Heos location where the guest currently resides.

The Free Wireless Internet Access is provided with the expectation that the guests will utilize this service in a lawful, professional and responsible manner.

Heos offers the Free Wireless Internet service for activities such as the active use of e-mail, instant messaging, browsing the World Wide Web and accessing corporate intranets. The service is not intended for high volume data transfers, especially sustained high volume data transfers, video conferencing, Peer 2 Peer downloads etc.

The Free Wireless Internet Access service may be used on 2 devices.

The daily data allowance is allocated on check-in and then again at midnight on each subsequent day of stay. Any unused data is forfeited and is not redeemable.

A paid Premium Wireless Internet service is available for guests who have depleted their daily data allowance or who require high volume data transfers, or they want use extra devices.

The Free Wireless Internet service is not refundable and/or transferable and cannot be redeemed for cash or any other service.

Although Heos will use its best endeavours to have the service available at all times, Heos does not guarantee the availability of the service and shall not be liable in any manner whatsoever in respect of any loss or damages caused by, or arising from, the unavailability of, or any interruption in the service for any reason whatsoever.